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Data Privacy Policy

This website is operated by Golfhotel Bad Tatzmannsdorf Gesellschaft mbH and Avance Hotel GmbH & Co KG (together ‘Reiters Reserve’), Am Golfplatz 1-4, 7431 Bad Tatzmannsdorf, Austria, and hosted on servers in Vienna.

Please read this statement carefully before using the website, as it explains how we process personal data and use cookies. When using this website, you accept our cookie settings. If you do not want this, simply disable the storage of cookies in your browser. However, we point out that certain functions on your website can not be used to their full extent, if cookies are deactivated.


Your privacy will be respected. Therefore, no personal data is processed or collected through this website, except for information collected through cookies.

This website contains links to other Reiters Reserve sites or websites of our partners, dealers, or other affiliates or social media sites. If you click on such a link leading to other sites of Reiters Reserve or to websites of third parties, please note that these websites have their own privacy regulations. Please check their privacy policy when using these websites.

Please also note that we assume no responsibility or liability whatsoever for other websites of Reiters Reserve or websites of third parties.



We collect, store and process the following data, if necessary:

  • Information you provide when completing forms on our website. This includes the information you provide when registering for the use of our website (for the execution of your inquiries, orders, etc., Reiters Reserve requires data such as name, postal address, e-mail address or a phone number if necessary);
  • Further information that is provided when registering for registration for application to our services, the publication of materials or other services;
  • Information that we need when you report a problem with our website;
  • When applicable, we also ask you to participate in surveys which we use for ourselves or for marketing and market & opinion research purposes, if you agree to this.

Your personal data will not be sold or shared with third parties without your prior consent.


In order to optimize our website when it comes to system performance, the ease of use and providing useful information about our products and services, we automatically capture and store information in log files on your computer. This includes your Internet Protocol address (IP address), browser and language settings, operating system, Internet Service Provider (ISP), and the date/time note.

We use this information to efficiently manage the website, analyse user behaviour on our website, analyse trends, and collect demographic data from visitors of our website as a whole. The collected information can be used for marketing and advertising purposes, as well as communication (for example for the optimization and improvement of user-friendliness and the provision of more attractive offers and services).

If we use non-personal data together with personal data, this information will be treated universally as long as personal data, as long as they are linked to each other.

3. Use of Cookies

The website, the e-mail traffic, the online services, advertising and the interactive applications can use “cookies” to optimize our services.

What is a „cookie“?

A “cookie” is a sequence of text characters , which we transfer to the browser’s cookie file and to the hard disk of your computer via our web server. This allows our website to recognize you when a connection between our web server and your browser is established. The main purpose of a cookie is the recognition of the visitors on our website, so that our web server can present you a more personalised and customized website tailored to your needs.

Two types of cookies are used on this website:

  • Session cookies: These are temporary cookies, which remain in the cookie file of your browser until you leave our website. These cookies are necessary for certain applications or functions of the website in order to perform properly.
  • Persistent cookies: We can use persistent cookies to improve usability (for example to provide optimal navigation). These are cookies which remain in your browser’s cookie file for an extended period of time. This period depends on your Internet browser settings. Persistent cookies allow the transfer of information to a web server each time you visit the website. Permanent cookies are also known as tracking cookies.

If you want to learn more about cookies, many publications are available on this topic. See for example: https://www.allaboutcookies.org

4. Cookies by third parties

We can use external advertising agencies for the execution of advertising measures and for the optimization of these measures. External advertising agencies use cookies in order to measure the effectiveness of advertising and for the personalization of promotional content. This information collected by external advertising agencies may contain data such as location (derived from the IP address) or contact details, such as e-mail addresses.

5. Web Beacons and Pixels Tags

Our website contains web beacons (also known as “pixel tags”). A web beacon is an invisible electronic image, usually no larger than 1 pixel x 1 pixel, placed on a website or in an e-mail, used to track the online behaviour of visitors to our website or on how e-mails are sent out. Web beacons are provided by third parties in order to receive information about the activity of the visitors on our website. This makes it possible to determine from which computer, when and from which location (country/city) a particular website has been accessed.

6. Tracking and Analysis

We use analysis software in order to optimize our advertising measures. This software allows the consideration of online behaviour in terms of time, geographic location and the specific use of this website. This information is collected via web beacons and/or cookies. The information obtained by the web beacons and/or cookies is anonymous and is not linked to personal data. This information is not shared with third parties for independent use.

7. Activation and deactivation of cookies and similar technologies

You have the option to either accept or reject all cookies from all websites visited by changing the setting in your Internet browser. For example, if you are using Internet Explorer version 8.0, you must do the following:

  1. Select “Tools” followed by “Internet Options”.
  2. Click “Privacy”.
  3. Use the slider to select the preferred setting.

Please note that certain functions on our website and therefore the full functionality of this website are not available when you deactivate the cookies. If you do not know how to change the settings in your browser or delete cookies, please refer to the instructions provided by your browser.

8. Personal Data and their use

We collect, process and store your personal data (e.g. name, address, telephone number or e-mail address) only for the execution of your inquiry or for the following purposes: marketing, market research, after sales service, sales statistics and for desired contact. We do not collect any other personal data from you if you do not provide it by consent.

Your data will only be passed on to the Reiters Reserve, the affiliates, the partners or the authorized service providers and processed and used there, as far as this is necessary for the fulfillment of your inquiry or if you have given a corresponding consent.

These may also be located outside the European Union, but they are contractually obliged to comply with the legal data protection regulations and to protect the confidentiality of your personal data.

9. Interactions with Social Networks


Our website contains plugins from Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. Facebook is a social network. The respective plugin is recognizable by the logo of Facebook or the “Like Button”. The complete overview of all Facebook-Plugins can be seen here: https://developers.facebook.com/docs/plugins

As soon as you visit our website, the Facebook-Plugin establishes a direct connection to your Internet browser and to the Facebook servers. By doing so, Facebook will be informed that your website has been visited by your IP address. Should you be logged in to your Facebook account while visiting our page, you can link the content on our website to your Facebook profile by clicking the “Like Button”. Facebook can then link your visit on our website to your Facebook account. We, as the provider of our website, are not informed by Facebook about the content of the transmitted data or the data usage. You can find further information here: https://de-en.facebook.com/policy.php

In case you are a member of Facebook, but you do not want Facebook to receive data about you from our website and link it with your profile data, you must log out of Facebook before you visit our website.


On our website you can find the “Pin it” button of the social network Pinterest, which is operated by Pinterest, Inc. – based 808 Brannan St, San Francisco, CA 94103, USA. Due to the use of the “Pin it” button, Pinterest receives the information that you have visited one of our webpages. If you are logged into your Pinterest account at that time, it is also possible to link your visit to your Pinterest account. By clicking the “Pin it” button, data is sent to Pinterest, which is then stored on servers (in the USA). In case you want to prevent this, you would have to log out of your Pinterest account before clicking the “Pin it” button. In order to protect your privacy, please refer to Pinterest’s privacy policy for further details on the data collection, processing and data usage by Pinterest, as well as your legal options and setup options: https://pinterest.com/about/privacy/


Our website contains features of Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA. If you are using Twitter, in particular the “re-tweet” feature, Twitter links your Twitter account to the pages you visit. This is announced to other Twitter-users, especially your followers. Data is also transferred to Twitter in this way.
We, as the provider of our website, are not informed by Twitter about the content of the transferred data or the data usage. You can find further information on this topic here: https://twitter.com/privacy
Please note, that you can change your privacy settings on Twitter in your account settings at https://twitter.com/account/settings.
Source: Flegl Rechtsanwälte GmbH

10. Right to information on your personal data, correction, blocking or deletion

You have the possibility to request information about the data stored about you, the origin of the data, the recipient of the data, as well as the storage purpose at any time. In addition, you have the right to have your data corrected, blocked or deleted, in accordance with the statutory provisions.

If you have provided personal data and would like to know whether and which personal data about you was stored, or if you wish to obtain information on the use of your data or the correction/blocking/deletion of your data, please contact us by e-mail to info (at) reiters-reserve.at, or contact Reiters Reserve in Bad Tatzmannsdorf directly.

11. Right of objection

You may object to the processing and use of your personal data for advertising purposes, as well as for market and opinion research at any time and for the future towards Reiters Reserve, either by e-mail to info (at) reiters-reserve.at or by post.

12. Changes to our privacy policy

All future changes to our privacy policy will be announced on this website. You should therefore regularly review the website for updates or changes to our privacy policy.

13. Contact

If you have any questions, comments or other requests regarding this privacy policy, please contact us.